Wise Innovations » Terms & Conditions Policy

Terms & Conditions Policy

Wise Innovations (hereinafter referred to as “We”, “Us” or “Our”) is concerned about the privacy of its users (hereinafter referred to as “You”, “Your” or “Yourself”) accessing its website located at domain www.wiseinnovations.asia (hereinafter referred to as “Website”).

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, register on the Website, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources We make available on Our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number.

We will collect personal identification information from Users only if they voluntarily submit such information to Us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with Our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Website, such as the IP address, operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Website may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

If You contact with Us in any manner, such as emails or letters, or if third parties send Us correspondence about activities You perform on Our Website, We may collect such information also.

How We use collected information

Wise Innovations collects and uses Users personal information for the following purposes:

To improve customer service

Your information helps Us to more effectively respond to Your customer service requests and support needs.

To personalize user experience

We may use information in the aggregate to understand how Our Users as a group use the services and resources provided on Our Website.

To improve Our Website

We continually strive to improve Our website offerings based on the information and feedback We receive from You.

To send periodic emails

The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, We include detailed unsubscribe instructions at the bottom of each email or User may contact Us via our Website.

How We protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Your personal information, username, password, transaction information and data stored on Our Website.

Sensitive and private data exchange between the Website and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with Our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help Us operate Our business and the Website or administer activities on Our behalf, such as sending out newsletters or surveys. We may share Your information with these third parties for those limited purposes provided that You have given Us Your permission.

We may share personal information when required to do so by law or in the good faith belief that such disclosure is fairly necessary to respond to legal proceedings.

Website Access Eligibility

Access to the Website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. If person is “incompetent to contract” as per Indian Contract Act, 1872 including minors, un-discharged insolvents etc. is not eligible to use the Our Website. In case of minor user i.e. under the age of 18 years, he/ she shall not register as a User of the Website and shall not transact on or use the Website. If a minor wish to use or transact on Website, such use or transaction may be made by his/ her legal guardian or parents. Wise Innovations is entitled to terminate Your membership and / or refuse to provide You with access to its Website if it is brought to Wise Innovation’s notice or if it is discovered that you are under the age of 18 years.

Your Account and Registration Obligations

When You use the Wise Innovations’ Website, it’s Your responsibility to maintain the confidentiality of your Display Name and Password and You will be responsible for all the events that occur under Your Display Name and Password. You agree that if You provide any inaccurate information, Wise Innovations holds right to suspect that such information as inaccurate as per this Terms of Use and suspend or terminate Your membership and access to Website.

We hold the right, but has no obligation, to monitor the data posted on the Website. Wise Innovations shall have the right to edit or remove any material that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or these Terms of Use. Notwithstanding this right, USER REMAINs FULLY RESPONSIBLE FOR HIS/ HER CONTENT POSTED ON THE WEBSITE. Please note that such Content does not necessarily reflect Our views. In any event, Wise Innovations shall not have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on the Website.

It may happen that other users or unauthorized users may post offensive contents on the Website and that You may be exposed to such contents. Due to Your use of the Website, others may obtain personal information about You and use it against You in any manner. We does not approve such unauthorized uses, but by using Our Website You acknowledge and agree that We are not responsible for the use of any personal information that You publicly disclose with others on the Website.

Links to Other Sites

Our Website links to other sites that may collect personally identifiable information about You. Wiseinnovations.asia is not responsible for the privacy practices or the content of those linked sites.

No Returns/Exchanges:

We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please write to us at customer.service@wiseinnovations.asia with details of the product and the defect within 3 to 5 days. You can send the item you consider defective to:-

M/S Wise Innovations
SF No: 119/3A1,
Mailampatti Village, Sulur Taluk,
Coimbatore- 641062.
Tamil Naidu- India

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within 7 days (Monday to Saturday, except all Sundays & Government holidays), whether you are entitled to a replacement as a result of the defect. If you are entitled to a replacement, we will replace the product immediately. 

Changes to this privacy policy

Wise Innovations has the discretion to update this privacy policy at any time. When We do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how We are helping to protect the personal information We collect. You acknowledge and agree that it is Your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Website, You signify Your acceptance of this policy and terms of service. If You do not agree to this policy, please do not use Our Website. Your continued use of the Website following the posting of changes to this policy will be deemed Your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:

Wise Innovations


22/F.,Building 1, Lisi Plaza, Huifeng East Road, Ningbo, China 315100

+86 574 67051818


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